My hearing aid isn’t working. What can I do to fix it?

Question: My hearing aid isn’t working. What can I do to fix it?

Answer: A few things you can try are: 1) Insert a fresh battery. Leave the sticker off of it for two minutes before putting it into the hearing aid. 2) Check the sound port of the aid for earwax that might be preventing sound from coming through. Gently remove the wax with your metal wax loop or brush. Or you can replace your wax guard screen with a new one, even if it doesn’t appear to have wax on it. 3) If there is a volume control or mute program, make sure that it is not turned down.

Should these things not restore your hearing aid, please come by our office, as we are always glad to assist!